Frequenty Asked Questions

Frequenty Asked Questions

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Do I need a referral from my doctor?

It depends on your insurance. Some insurance companies require prescriptions, others do not. We can verify your insurance benefits and let you know what your policy requires.

What do I need for my first appointment?

You will need to bring your photo ID, insurance card and your intake paperwork. Also, make sure to wear loose, comfortable clothing (i.e. gym wear).

Will I see the same therapist the whole time?

We will do our best to keep you with the same therapist the whole time you are with us. If scheduling doesn’t permit, we will schedule you with no more than 2 therapists.

How long are the appointments?

Roughly an hour – a little bit longer for your first appointment.

What is your cancellation policy?

We require at least 24 hours notice if you have to cancel or reschedule an appointment – this allows us to fill your slot for another patient in need of treatment. There is a $50.00 fee, not covered by insurance, for appointments cancelled without 24 hours notice. In some instances, rescheduling your appointment within the same calendar week (M-F) will allow us to waive the fee.

Do you offer payment plans?

Yes! Payment plans are interest free as long as regular payments are made monthly. We will work with you to fit your needs.

What if I don’t have insurance?

If you don’t have insurance, it doesn’t mean you can’t get physical therapy. Please call our office for our uninsured rates.

How many visits will I need?

It depends. Your therapist will put together a personalized program to help you get back to feeling 100%. Thus, visits are based on your own personal needs.
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